Privacy Policy

1. Overview

D.Buxton United Pools, powered by technology from Devdesk Integrated Services Limited (RC8395452), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our Platform.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, email address, date of birth, and government-issued identification for age verification.
• Account Information: Login credentials, account preferences, and betting history.
• Transaction Data: Deposit, withdrawal, and staking records.
• Technical Data: IP address, browser type, device information, and usage patterns collected via cookies and similar technologies.

3. How We Use Your Information

• To create and manage your account
• To process bets, deposits, and withdrawals
• To verify your identity and age (18+ requirement)
• To communicate important updates about your account or the Platform
• To detect and prevent fraud, cheating, or unauthorised access
• To improve our services and user experience
• To comply with legal and regulatory obligations

4. Data Sharing

We do not sell your personal data. We may share information with trusted third parties only when necessary to provide our services, comply with legal obligations, or protect our rights. Third parties include payment processors, identity verification providers, and regulatory authorities.

5. Data Security

We implement industry-standard security measures including encryption, access controls, and regular audits to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute security of your data.

6. Data Retention

We retain your personal information for as long as your account is active and for a reasonable period thereafter as required by law or for legitimate business purposes. Transaction records may be retained for up to 7 years in compliance with regulatory requirements.

7. Your Rights

You have the right to:

• Access your personal data held by us
• Request correction of inaccurate information
• Request deletion of your data (subject to legal obligations)
• Withdraw consent for data processing where applicable
• Request a copy of your data in a portable format

8. Cookies

We use cookies and similar tracking technologies to improve your experience on our Platform. Cookies help us remember your preferences, authenticate sessions, and analyse usage patterns. You can manage cookie preferences through your browser settings.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

10. Contact

For privacy-related enquiries, please contact our Data Protection Officer at privacy@debuxtonfixedodds.com